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Support & FAQs
Find answers to common questions or contact us for personalized help
All (18)
🚀
Getting Started
(3)
💳
Credits & Billing
(3)
🎴
Portrait Creation
(6)
🔧
Troubleshooting
(3)
❓
General
(3)
How do I get started creating pet portraits?
What animals are supported?
Do I need design skills to create portraits?
How does the credit system work?
Do you offer subscriptions or monthly plans?
Can I purchase additional credits?
How long does it take to generate a portrait?
Can I regenerate a portrait if I don't like the result?
What photo quality do I need?
Can I customize the portrait style?
How do I animate my portraits?
What formats can I download animated portraits in?
My portrait generation failed. What should I do?
I didn't receive my magic link email. What should I do?
Can I share my portraits publicly?
Can I create portraits for multiple pets?
Can I use StarPets for commercial purposes?
Is there a mobile app?
Still Need Help?
Contact us at
dylan@examp.com